Data Privacy Statement
We appreciate your visit to our website and your interest in our company and our products. In order for you to feel safe and comfortable when visiting our website, we would like to inform you below about how we handle your private data, its collection, its use and disclosure to other parties.
This privacy statement explains to users the nature, extent and purpose, the collection and use of personal data by the responsible provider on this website (referred to as “the offer” below).
The legal basis of data protection can be found in the European General Data Protection Regulation (EU-GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) of the Federal Republic of Germany.
2. Contacting the resposible person
Responsible in terms of EU GDPR, other applicable data protection laws in the Member States of the EU and other relevant provisions:
Blanke Armaturen GmbH & Co. KG, Drachenburgstr. 40a, 53179 Bonn
Tel.: +49 228 85430
By these means, you can also contact the data protection officer of our company.
3. Handling of personal data
Personal information is information that will help to make a person identifiable, i.e., data that can be traced back to a person. This includes the name, email address or telephone number. However, other data such as preferences, memberships or which web pages were viewed by someone can count among personal data.
We will collect personal data, in the sense of the previous paragraph, only where it is legal or where it is explicitly allowed by the users.
In order to permanently guarantee the high level of protection of your personal data, we regularly review the technical security measures and adapt them (if necessary) to the current state of the art.
These principles also apply to companies that process and use personal data on our behalf, and according to our specifications (so-called “contract data processors”).
4. Processing purposes and legal provisions
We collect, process and use your personal data for the following purposes:
- Establishment and implementation of contractual relationships
- Measuring marketing efforts and success
- Providing customer service and customer support
We process your personal data within the following legal provisions:
- Article 6 (1) (a) EU GDPR serves as the legal basis for processing operations in which we obtain your consent for a specific processing purpose.
- Article 6 (1) (b) EU GDPR, insofar as the processing of personal data is necessary to fulfill a contract, eg., when you purchase a product. The same applies to processing operations that are necessary to carry out pre-contractual measures, such as inquiries about our products or services.
- Article 6 (1) (c) EU GDPR, insofar as we are subject to a legal obligation that requires the processing of personal data, such as for the fulfillment of tax obligations.
- Article 6 (1) (d) EU GDPR in the event that vital interests of you or another natural person require the processing of personal data.
- Article 6 (1) (f) EU GDPR applies on the basis of our legitimate interests, for example when using service providers in the context of order processing, such as shipping service providers, or to ensure the proper and secure operation of our offer.
5. Access data / Server logs
The provider (or their internet provider) collects access data on each access to the offer (so-called server log files).
The collected access data includes the retrieved Web page name or file, the date and time of access, the transferred data volume, report of successful retrieval, browser type/version, operating system of the user, referrer URL (previously visited page), IP address and the requesting provider.
The provider uses the data for statistical analysis, for the purpose of the operation, safety and optimization of the offer.
However, the provider reserves the right to check the log data later if there is reasonable suspicion of unlawful use due to concrete indications.
6. Duration of storage and regular deletion
We process and store your personal data only for the period of time that is necessary to fulfill the storage purpose or if this was provided for in relevant laws or regulations. Your personal data will be deleted or blocked after the purpose has ceased to exist or has been fulfilled. In the case of blocking, the deletion takes place as soon as there are no legal, statutory or contractual retention periods, as there is no reason to assume that deletion would affect your interests worthy of protection, and as deletion does not cause disproportionate effort due to the special type of storage.
7. Getting in touch
While contacting the provider (for example, using a contact form or e-mail) the details of the user are stored for editing the request and for the case that follow-up questions arise.
The contact data will not be disclosed to third parties without your explicit consent.
8. Comments and posts
When users leave comments or other contributions, their IP addresses are stored. This is done for the safety of the provider, in case someone writes illegal content in comments and contributions (insults, banned political propaganda, etc.). In this case, the provider may be held responsible even for the comment or post and is therefore interested in the identity of the author.
9. Integration of services and content of third parties
It is possible that within this online offer, content from third parties such as YouTube videos, Googlemaps, fonts or graphics from other websites are integrated. This always requires that the provider of such content (hereinafter referred to as “third-party”) obtains the IP address of the user. Without this IP address they could not provide that content back to the browser of the user. We work to ensure that third-party content providers do not use the user's IP address for any other purpose than to provide the content. However, we have no control over the use of the IP address by the third-party, e.g., for statistical purposes. If the third-party provider concedes to using the IP addresses for statistical purposes or otherwise, we will notify our users of this use.
a. Necessary cookies
Cookies that are used to carry out the electronic communication process or to provide certain information that you request (e.g., product search) are necessary cookies in the sense of Art. 6 (1) (f) EU GDPR. The operator of the website has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of their services.
b. Analysis cookies
Cookies that we use to analyze website use are only installed at your express request, which the website queries at regular intervals with the help of a consent display; the legal basis for such cookies is Art. 6 (1) (a) EU GDPR. The website operator obtains the user's express consent for the specific processing purpose.
11. Overview of the cookies used by this website
This cookie is set by our website. It stores and identifies a user's session ID and is necessary to make selections or save the status of user-triggered actions over the duration of the visit. A so-called session cookie, it is deleted as soon as all browser windows are closed.
This cookie is set by our website. It saves the selection made by the user regarding the storage of necessary vs. analysis cookies.
12. Complaints / Dispute resolution in online trading
The EU Commission provides a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes in connection with the online ordering of goods or services without the intervention of a court. The Dispute Settlement Platform can be reached at http://ec.europa.eu/consumers/odr/.
13. Revocation, changes, corrections and updates
Upon request users have the right to receive free information about the personal data stored about them by us. In addition, the user has the right to correct inaccurate personal data, to block and tpo delete their personal data, where there is no legal obligation to retain it.